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MotorSignet

FAQs

Everything you might want to ask.

29+ answers covering selling, inspection, payment and collection, sourcing, and your data. If yours isn't here, call 07497 444444, WhatsApp the same number, or email hello@motorsignet.co.uk.

Selling to MotorSignet

Where can I sell a prestige, classic or collector car in the UK?

MotorSignet is a specialist direct buyer of prestige, performance, classic and collector cars, based at 43 Berkeley Square in London. A specialist reviews your car personally and makes a direct purchase offer if it fits what we buy. Most cars we buy ourselves; some we place with a vetted dealer who pays you directly, always disclosed before any offer.

Who buys collector cars directly in the UK?

MotorSignet buys collector and enthusiast cars directly from their owners, rather than listing them for sale or taking them on consignment. A specialist reviews each car personally and makes a direct purchase offer if it fits what we buy, with inspection, secure payment and collection arranged, and no public listing unless you ask for one.

How do I sell a car without publicly listing it?

MotorSignet buys prestige, performance, classic and collector cars off-market, so you can sell yours without ever advertising it publicly. That means no strangers messaging you and no listing-site haggling: a specialist reviews the car personally and makes a direct offer.

Selling directly

Is there any obligation?

None. A private assessment costs you nothing and commits you to nothing. You decide whether to go further.

Do you handle both sourcing and selling?

Yes. Tell us what you're looking to acquire, or what you're looking to sell, and a specialist will work your brief directly.

What kind of cars do you buy?

Prestige, performance, classic, collector, luxury and other high-value or specialist cars. Not sure yours fits? Ask anyway, and a specialist will tell you honestly.

How quickly will I get an offer?

We aim to reply within 24 hours, and a direct offer usually follows within 48 hours of your enquiry. A specialist reviews your car by hand first, then comes back with the figure. Prefer to talk? Call and we'll take the details there and then.

Do you buy private number plates?

Yes. Cherished and private registrations are bought directly, whether on retention, on a certificate, or still on the car. Send the mark and where it sits, and a specialist reviews it personally.

Do you buy imported, left-hand drive or unregistered cars?

MotorSignet considers imported, left-hand-drive and unregistered cars case by case. Left-hand drive, right-hand drive, fresh imports and cars not yet UK-registered can all be looked at, subject to provenance, paperwork and checks. No UK registration? Use our overseas or unregistered car form with your registration, VIN or chassis number. You can also call us if you prefer. Open the overseas enquiry form

Can you buy a car that is outside the UK?

MotorSignet can buy a car located outside the UK when the car calls for it. It depends on the car, its provenance, paperwork, transport and the checks involved; where a purchase needs it, we work with logistics, import/export and documentation specialists. Tell us where the car is and a specialist will say honestly what's involved.

What paperwork do you need?

For a UK-registered car: the V5C, service history and any invoices or provenance that support the car. For imports and unregistered cars: the chassis (VIN) number, purchase or export paperwork and anything that evidences ownership. Finance is fine to have outstanding; tell us up front and we settle it directly with the lender as part of completion.

Do you buy cars that need work?

Condition informs the offer; it does not rule a car out. Tell us up front about any mechanical work, modifications or incomplete history, and we will assess it on its own terms.

Do you buy older or high-mileage cars?

Yes. Age and mileage are not cut-offs here. A car is judged on its own condition, history and provenance, not a spreadsheet rule.

Do I need the logbook in my name?

If the V5C is missing or not in your name, contact us before arranging handover. We can consider a purchase only after reviewing your ownership documents and confirming that we can proceed.

I'm selling a car from a family member's estate. Can you help?

Yes, and we handle these at your pace. If you're an executor or administrator, get in touch and a specialist will explain what's needed (usually a grant of probate or letters of administration, the V5C and your ID) and arrange inspection, payment and collection. No obligation, and nothing is ever listed publicly.

Inspection, payment & completion

How does completion work?

If you accept an offer, inspection, secure payment and collection are arranged. We aim to complete within 7 days where checks and paperwork are ready.

How and when do I get paid?

Paid in full by bank transfer before your vehicle leaves. Overseas payment and collection arrangements are agreed with you before proceeding, subject to inspection and the necessary checks. If there's outstanding finance we settle it directly with your lender as part of completion and pay the balance to you.

Will the offer change when you collect the car?

The price holds if the vehicle is as described. Any change is explained first, and you can say no. It changes only if the car differs from what you told us. The inspection confirms the car is as you described it; it isn't used to chip the price down.

How quickly will you reply?

Every enquiry, whether a valuation, a general question, a plate enquiry or a sourcing brief, gets a personal reply within 24 hours. A direct purchase offer usually follows within 48 hours if the car fits what we buy. Completion, if you accept an offer, is usually within 7 days, subject to the necessary checks.

Do I have to bring my car to you?

No. Inspection and collection are arranged, wherever you are in the UK.

Do you buy cars outside the UK?

Yes. MotorSignet is based at 43 Berkeley Square in London and buys special cars worldwide. For suitable cars, we can arrange travel, inspection, secure payment and collection wherever practical.

What if my car is on finance?

Outstanding finance on the car is not a problem, including if you owe more than the car is currently worth. MotorSignet settles outstanding finance directly with your lender as part of completion and pays you any balance. Tell us up-front and we'll work through it together.

Can I sell on behalf of a family member?

Only if you have written authority and the registered keeper's photo ID. If it's a deceased estate, please get in touch first.

Sourcing a car

Do you charge for sourcing?

Yes. Private buyers pay a sourcing fee, with the fee and payment terms agreed in writing before you commit to a purchase. Trade buyers pay our agreed commission only when a sale completes. Sharing your initial brief is free and carries no obligation.

Can you source a specific car?

Yes, though this is secondary to our direct buying. Tell us what you're after and we'll work our network on your behalf.

Is there any obligation to source?

None. Telling us what you're after costs you nothing and commits you to nothing.

Privacy & data

What happens to my car after I sell it?

Either we buy it ourselves, or we place it with one of the dealers we work with. While a dealer is considering it they see the car, the price and the collection town, never your name, number or email. If a dealer's offer is the one that goes ahead, we share your name, phone number and postcode with that dealer so they can collect the car and pay you directly. Full detail in our Privacy Policy.

What do you do with my data?

We act as a data controller under UK GDPR. We use your data to review your car, contact you, and complete a sale. We never sell it. Full detail in our Privacy Policy.

How do I unsubscribe?

Click 'unsubscribe' in any email and it takes effect within minutes. Our texts are sent from a name rather than a number, so a reply will not reach us: to stop texts, call 07497 444444 or email us and we will remove you the same day.

Every dealer who buys through us agrees to our dealer code of conduct.

Got your answer?

Request a direct purchase offer.

Send the details. We review it personally, and if it fits what we buy, you receive a direct purchase offer.